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We know a bunch of you have had this same challenge. A growing pile-up of plumbing supplies in our shop, but no great way to make sure those items actually got used. Technicians picked up some extra for a job 'just in case', and then it ended up in the shop to collect dust. Waste of $ and waste of space (physical and mental). A few months ago Sunwave stopped keeping any inventory in the shop, and we took a new tack. If you have something extra that isn't stocked on you

We all know some of the baseline requirements to keep employees 'happy'. Good pay. Safe and flexible work environment. Clear expectations and respect. If that's just the baseline for any employee, what makes your business one that the best technicians love working at? Mark Miller, one of our favorite leaders, found that top talent wants three things beyond these basics. Without these, a workplace might be fine... but top talent aren't going to stick around. They want: A